The second-hand marketplace Members Share Anger About Sizing Updates
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The second-hand shopping app has revised its size classifications for female and kids' apparel without notifying every member regarding the update.
Digital Channels Reaction
Many shoppers and sellers are expressing on platforms stating that platform listings now display an altered size classification compared to what was initially listed as a result of the reclassification.
Vinted explained the updated approach better aligns with similar services.
The platform has recommended to check their listings and update the measurements by hand if necessary, which has left users frustrated.
Measurement Approach Changes
Previously, the measurements included one number and one letter, for instance S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement used to be a 12 but now shows as UK 16-18.
User Experiences
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, based in Glasgow, explained products she uploaded with size 14 tags were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Manual Updates
Charlotte Lunn, located in England, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she stated.
Platform Context
The platform boasts over 100 million shoppers, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: last year, the platform withdrew an update to its shipping options following member complaints.
